Customer Data: How Is it Gathered, Used, Protected, and Transferred?

Tuesday, October 24 | 10:30 a.m. - 11:15 a.m. | Texas Ballroom B

Companies increasingly collect and store a vast amount of customer data. This customer database can be one of its most valuable assets but can also give rise to significant liabilities. Hear from experts in data collection, data management, digital marketing, and cyber security on how companies collect, store, and use customer data, and the key issues that turnaround professionals need to be aware of to preserve data and maintain database security. Learn about the best practices for gathering and managing data and packaging data for sale or assignment.

Session Directors
James Baring, CTP, Senior Consultant, Deloitte CRG
DJ Miller, Partner, Thornton Grout Finnigan LLP
David Peress, Executive Vice President, Hilco Global

Speakers
Hari Panday, PanVest Capital Corporation
Goran Ristovski, Cyber Risk Services at Deloitte
Scott Roller, Diamond B Technology Solutions
Justin Yoshimura, CSC Generation

ConferenceAgenda

The below is the 2017 agenda for reference only. The 2018 conference takes place September 26-28.

Monday, October 23, 2017

7:00 a.m. - 8:00 a.m.	Golf Registration & Breakfast
8:00 a.m. - 1:00 p.m.	Golf Scramble** Sponsored by Ritchie Bros.
Noon - 7:30 p.m.	Registration Open Sponsored by Hahn & Hessen LLP
1:00 p.m. - 2:00 p.m.	TMA NextGen Community Service Activity
1:30 p.m. - 2:30 p.m.	Certification Oversight Committee Meeting*
2:00 p.m. - 7:30 p.m.	Attendee Lounge Open
2:00 p.m. - 3:00 p.m.	Making Connections: First Time Attendee Reception Sponsored by Rust Omni
3:15 p.m - 3:30 p.m.	Opening Remarks
3:30 p.m. - 4:15 p.m.	Keynote Speaker: Walter Robb, former Co-CEO, Whole Foods Sponsored by Conway MacKenzie
4:15 p.m. - 4:30 p.m.	Networking Break
4:30 p.m. - 5:30 p.m.	Awards Celebration
5:30 p.m. - 7:30 p.m.	Opening Reception Sponsored by AlixPartners, Assessment Technologies, CR3 Partners, Haynes and Boone, LLP, Vinson & Elkins, and Winstead P.C.

Tuesday, October 24, 2017

5:30 a.m. - 6:00 a.m.	TMA Annual 5k Run/Walk Registration
6:00 a.m. - 7:00 a.m.	TMA 5k Run/Walk** Sponsored by AlixPartners
7:30 a.m. - 6:00 p.m.	Registration Open Sponsored by Hahn & Hessen LLP
8:00 a.m. - 2:30 p.m.	Attendee Lounge Open
8:00 a.m. - 8:30 a.m.	Networking Breakfast
8:30 a.m. - 9:20 a.m.	Soundbites from Industry Leaders on Disruption & Its Ripple Effect
9:20 a.m. - 9:30 a.m.	Session Re-Cap/Preview
9:30 a.m. - 10:15 a.m.	Retailing in the Digital Age: State of Chaos or Pendulum Swing?
10:15 a.m. - 10:30 a.m.	Networking Break
10:30 a.m. - 11:15 a.m.	Concurrent Sessions A. Customer Data: How Is it Gathered, Used, Protected, and Transferred? B. Alternative Lending: The ABCs About BDCs C. Healthcare Spotlight Sponsored by SAK Management Services
11:15 a.m. - 11:30 a.m.	Networking Break
11:30 a.m. - 12:15 p.m.	Concurrent Sessions A. Board Management: Why Starting from Scratch Isn't Always the Best Option B. Toolbox Secrets from the Titans of Turnaround C. Energy Industry: Lessons Learned? What's Next?
12:15 p.m. - 1:00 p.m.	TMA Cafe Grab & Go Lunch
1:00 p.m. - 2:30 p.m.	ABL Forum*
1:00 p.m. - 2:30 p.m.	ABL Connection
2:30 p.m. - 4:30 p.m.	TMA Fest
4:30 p.m. - 5:00 p.m.	LGBT Meet Up at Wine Thief
5:00 p.m. - 6:00 p.m.	TMA Chair's Reception*
5:00 p.m. - 6:00 p.m.	TMA NextGen Reception Sponsored by Alvarez & Marsal
6:30 p.m. - 9:00 p.m.	Closing Reception at Billy Bob's Texas Sponsored by Hilco Global

Wednesday, October 25, 2017

8:00 a.m. - 9:00 a.m.	Grab & Go Breakfast
7:30 a.m. - 9:00 a.m.	Registration Open Sponsored by Hahn & Hessen LLP
8:00 a.m. - 10:00 a.m.	Chapter Presidents Meeting*
10:00 a.m. - Noon	Joint TMA Executive Board & Board of Trustees Meeting*

*Invite only. **Additional fee to participate.

Agenda subject to change.

View Full Conference Agenda

Cleveland, Ohio
The Hilton Cleveland Downtown

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